Please note that there are some restrictions such that our carriers can’t ensure safe delivery to specific addresses (and let’s be real, there’s nothing worse than a lost package). So please be sure to provide your address with specific details such as street number/building number if you have one.

Shipping address limitations

Unfortunately, we cannot ship to the following countries/regions: Afghanistan, Åland Islands, Albania, Algeria, Angola, Anguilla, Argentina, Armenia, Aruba, Ascension Island, Belarus, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Colombia, Costa Rica, Curaçao, Cyprus, Ecuador, Egypt, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Honduras, India, Indonesia, Iraq, Isle of Man, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Laos, Lebanon, Liberia, Libya, Liechtenstein, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritius, Mayotte, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Norfolk Island, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Réunion, San Marino, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sint Maarten, Slovakia, Slovenia, Somalia, South Africa, South Georgia & South Sandwich Islands, Sri Lanka, St. Barthélemy, St. Helena, St. Martin, St. Pierre & Miquelon, Sudan, Svalbard & Jan Mayen, Tajikistan, Tanzania, Togo, Tokelau, Tristan da Cunha, Tunisia, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, Uruguay, Venezuela, Western Sahara, Yemen, Zambia, Zimbabwe

Failed Delivery Situation

We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. Negligence includes, but is not limited to, incorrect information provided for delivery, such as order address/contact number/consignee’s name. In this case, we are unable to file a refund for you.

If you find your order information wrong, please contact us at service@wiwso.com. with your order number, correct shipping address and personal details like full name before the order is shipped out.